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RemoteApp Stuck at Loading the virtual machine...

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This has become a rather prevalent issue for us. It is random and I am having a hard time finding a RCA

ENV: = Server 2016 Servers running in a HA environment. Only used for RemoteApps.  

Connection Brokers = CB01, CB02

Web/Gateway Servers = WB01, WB02

Session Hots = RDSH01, RDSH02

DB is HA on a dedicated SQL server

When a user clicks an application it pops up the following:

At this point the app is stuck.  Nothing can be done. you have to use task mgr to force kill the process.  

From a logging perspective all components are listed above and show the followign information during applicaiton launch.  I cannot figure out what is causing this. 

Any advice would be awesome!



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