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CAL licensing issue

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i have a cloud based server running windows 2019 server, and we have many employees in our company that need to access the server at the same time from different devices. at no given time will there be more than 5 people accessing the server. We have already installed 5 user CAL license and are able to access the server. however, upon logging in, we get a massage that there is a licensing issue and we will be logged out in 60 mins. and every 60 mins we have to re login. kindly assist

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