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2012 R2 RDS Shadowing from Server Manager - how to view client computer names

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Hello,

I have a 2012R2 RDS session based deployment. We have a few generic user accounts for a production environment where a group of users uses the same username to start multiple RDS sessions. This creates a bit of a challenge when support has to shadow one of those sessions because they all appear with the same name: domain\username. The Connections pane in RDS (Server manager) does not list client computer name, which would be the distinguishing factor. The old version of the RDS console (remote desktop manager) had this information. Citrix appears to have it as well. Is there a way around this limitation in 2012R2 Server Manager?

Thanks


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