We have an application that is used as a RemoteApp. Users access the RemoteApp via gateway.
We are experiencing crashes with users running MSTSC v.6.3 on Win64 (tested with Windows 7 and Windows 8) every time an abnormal disconnection happens (connectivity failure).
Typical crash is an access violation inside MSTSC with error message "Remote Desktop Connection has stopped working". but sometimes MSTSC just freeze. Event viewer shows "Application Error", event id 1000, exception code 0xC0000005.
MSTSC v.6.2 or earlier on Win64 or MSTSC (any version) on Win32 works fine.
There is no crashes if we allow users access directly TS servers, bypassing the gateway server. In this case, after a connectivity failure, MSTSC auto reconnection is successfull.
Does anybody knows a workround or fix for this problem? Any help is welcome.