Just added 2 additional RDP User CALs to a RDP server and it is not allowing more logins. We had 5 to start with, which work fine, but the 2 new licenses do not work.
Under RD Licensing Manager, it shows the original 5 as "Windows Server 2008 or Windows Server 2008 R2: Installed TS or RDS Per User CALs", Open License, Qty 5, Expires Never. Another line shows the same thing, Qty 2.
When I run licensing diagnosis, it shows number of licenses available for clients as 7, licensing mode per user. 0 warnings, no problems to report. Remote desktop services license server shows credentials: available, connectivity: available.
We reinstalled the licenses yesterday with no luck.
All users use the same login, and under RD Session Host Configuration: Server. the setting for restrict each user to a single session is set to no.
I have no idea what to do to fix this. We can get the first 5 users logged in, but as soon as you try to connect a 6th user, we get a message saying "This computer can't connect to the remote computer". I have tried logging in as another user with the same result.
Any suggestions? Thanks!