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RDS 2012R2 - Can't find computer when accessing via RDweb and RD Gateway

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Hi there,

I have setup a 2012R2 RDS farm. The setup is as follows:

1 RDGateway (2012R2)

1 RDWEB server (2012R2)

2 RD Session Hosts (2012R2)

1 RD Broker (2012R2)

Internal domain is mydomain.local. External domain is mydomain.com. There is a wildcard cert in use on the farm, gateway etc for *.mydomain.com.

Everything works fine internally and externally via RDWeb. The issue I'm having is when I try to use 'Connect to Remote PC' from RDWeb when connecting externally. I get the message ' Remote Desktop can't fins the computer xyz..'. This happens whether I use an IP address, NetBIOS name or FQDN. There is a fix indicated here: http://www.concurrency.com/infrastructure/remote-desktop-services/remote-desktop-cant-find-the-computer-through-rdweb-and-gateway/

However, using this fix requires me to enter my credentials twice every time I want to connect to an onsite PC from outsite. The first authentication prompt is for the gateway and the second for the PC itself.

I guess my questions are:

1) Is the fix mentioned in the article (manually entering the default TS gateway in IIS on the RDweb server) the only way to resolve the 'cannot find computer' error or is there another way to do this?

2) If the answer to 1(above) is yes, then is there any way to avoid double authentication prompts (I realise the second prompt for the local PC I am connecting to will always be there due to certificate issues and the fact that the local pc FQDN is mypc.mydomain.local).

Thanks,

HA

 


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