Hi All
I've got a user working remotely outside the corporate Office. They've got a Canon MF720C Series printer.
I went to the Canon website, downloaded both the Windows Server 2012 R2 driver and the MacOS driver. I injected the printer into the Server 2012 R2 box (broker, gateway, session host etc all running on 1 machine) using the "Add dummy printer method".
I then added the printer using the same driver (but the macOS variant) on the client's Mac. I confirmed all the latest versions of windows updates are installed on the terminal server and that Mac OS and RD Client on Mac OS are all up to date. I also ensured
printer forwarding is enabled.
When the user connects from the mac to the Terminal Server - the printer doesn't show up. So I checked the event log. Neither the Application nor the "System" event log show anything useful. However, the "TerminalServices-Printers log shows this:
Event ID: 1108
Configuration information for the Canon MF720C Series (redirected 126) printer could not be restored.
So the printer is definitely getting passed through - it just isn't showing up.
Does this indicate a driver version mismatch or is it something else? PS - redirecting printers works perfectly on Windows clients.