we have RDS installed in Windows 2016 standard edition and use session-base desktop deployment.
It was working fine for about one year. About two weeks ago, we started to have the following issue:
This computer can't connect to the remote computer.
The two computers couldn't connect in the amount of time allotted. Try connecting again. If the problem continues, contact your network administrator or technical support.
When this issue happens, we find some users are disconnected in the RDS-Collections-QuickSessionCollection. But we cannot log/sign off those users, they are always showing there.
BTW, we can sign of those users in the Task Manager-Users.
We can solve this issue by restarting the server. How to fix it without restarting the server?
Thanks!