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Idle Time reset for all users at logon

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When I run a 'query user' command to get the idle time for each user, I have noticed that it gets reset back to 0 when a new user logs in. This is a problem because our session timeouts never kick in, even if a user actually is idle. Every single time a user logs on it resets the counter for everyone.

Has anyone seen this behavior before or know how to prevent it? We have idle users who are never kicked off the server because the counter keeps getting reset.


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