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RDS Server 2012 Per Device CAL Issue

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Hello,

I am having issues with Per User Device CALs on Server 2012R2 when users remote desktop to the machine

We use the setup in a very simple manner. PC's connect to the server and run 1 of 3 programs. They have the ability to print. The printer is being shared from another PC, and every PC will print to a different printer.

The issue is that the same PC is being assigned multiple device CALs when connecting via RDS. I have read that a printer needs a device CAL which is fine so I would expect to see 2 CALs being used per PC.

I found out that as we built from the same gold image the hardwareID would be identical, which it was, which would cause problems. We have deleted / re-created the HardwareID on each of the machines so they are now unique. We then deleted re-created the entire licensing database so we could start again from scratch to make sure everything was normal.

Machines are being assinged a CAL on their second connect which is fine. However they are then constantly being assinged a temporary CAL on subsequent connects. Sometimes these CALs are being converted to permanent CALs again and certain devices are now back up to taking 3 CALs. I assume this list is going to continue to grow.

I cannot see why mutliple CALs are being taken now for devices. Can anyone provide some advice ?

Thanks


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