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2012 r2 Server Manger cannot manage RDS: Collections, Host Servers, and Connections won't display

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Hello,

We have a 2012 r2 server running RDS publishing a number of RemoteApps.

When we go to the Server Manager and drill down to the Remote Desktop Services area we are seeing a number of the sections that will not display their information and we can no longer manage RDS via Server Manager.

Starting at Server Manager\Remote Desktop Services\Overview the "Deployment Servers" window shows a red banner with "Could not refresh the list of servers"

Going to the Server Manager\Remote Desktop Services\Collections, all three of the windows, Collections, Host Servers, and Connections will eventually display the similar type of error message, stating to check the status of the services for Remove Desktop Connection, Windows Remote Management and Windows Internal Database.

server manager error

 

The server is fully patched, event logs don't show anything of note.

We've rebooted the server and confirmed all those services and all "Remote Desktop *" services are running.

We're still able to access the RDWeb instance to use the published applications. 


This had been working previously, not sure when it last was though as we don't always go into Server manager. We can manage the remoteapps via powershell, but are curious why Server Manager no longer functions.


Any assistance would be greatly appreciated.

thanks...


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